Shipping & Returns
Fast, reliable delivery and hassle-free returns
Free Shipping
On orders over RM 200
Fast Delivery
3-5 business days
30-Day Returns
Hassle-free returns
Shipping Information
Delivery Options
Standard Delivery (3-5 business days)
RM 8 (West Malaysia) | RM 15 (East Malaysia)
Express Delivery (1-2 business days)
Additional RM 15 on top of standard rates
FREE Shipping
Orders over RM 200 (West Malaysia) or RM 300 (East Malaysia)
Same Day Processing
Orders placed before 2 PM are processed the same day
Shipping Rates
West Malaysia
Standard: RM 8
Express: RM 23
Free over RM 200
East Malaysia
Standard: RM 15
Express: RM 30
Free over RM 300
Order Processing
Order Confirmation
You'll receive an email confirmation immediately after placing your order
Processing
Orders are processed within 24 hours (same day if before 2 PM)
Shipping
You'll receive tracking information once your order ships
Delivery
Your fragrance arrives at your doorstep, ready to enjoy!
Returns & Exchanges
Return Policy
- 30-day return window for unused items in original packaging
- Items must be unopened and sealed
- Opened fragrances cannot be returned (hygiene reasons)
- Full refund issued within 5-7 business days of receipt
How to Return
Request Return
Log in and submit a return request from your order history
Ship Back
Pack securely and ship using our prepaid label
Get Refund
Receive your refund within 5-7 business days
Need Help with Shipping or Returns?
Our customer support team is ready to assist you